A random plug for a company

Dealing with the current round of health-care stuff, I've had one outstandingly good experience.
CCS Medical: http://www.ccsmed.com/english/index.asp
Handles some of my gestational diabetes supplies.
They are amazing. They will go to bat with my insurance company to get me shipments, they call me back, they speak in calm and soothing tones... basically, every one of their employees I've dealt with has been helpful, knowledgeable, polite...
In the modern healthcare environment, their customer service stands out.